11/20/2023 0 Comments Zero breeze mark 2 batteryWe have a 30-day return policy for most items on our store, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.Ģ. In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.ġ. If you do not have an account, you may create one to start your return. To begin the return process, please log into your account, select the product or products you wish to return, and follow the prompts. Please review our return policy below before initiating a return. We strive for a stress-free, hassle-free return process. If you place an order for something that is not in stock, or is on backorder, our team will reach out to you within 24-72 hours of placing your order to determine how you would like to move forward. Refunds are not provided due solely to order deliveries outside of the estimated delivery window. Delivery times are subject to acts of nature and other unforeseen circumstances. The average total shipment time from the date of the order, including order processing and shipping transit time, is between 2-8 business days. Certain products may require additional shipment time due to the nature of the product and if the product requires special freight arrangements. All delivery times provided by Outbound Power or by the shipping carrier are estimates. We will send tracking information to the e-mail address provided in the order within 24 business hours of the shipment. Shipping transit times vary depending on the product, the size of the order, and your location relative to the shipping warehouse location. The average shipping transit time is 2-5 business days from shipment date. From there, we strive to ship as quickly as possible. Shipping TimesĪll in-stock items are processed in 1-3 business days. This means that we have received your order in our system and your payment method is pre-authorized for the purchase. Order ConfirmationĪs soon as you place your order, you will receive an order confirmation e-mail. We also do not ship outside of the United States at this time. We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. These options are limited depending on the product. Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.Ī physical address is required. Please ensure the shipping information provided at checkout is accurate. Some oversize/overweight products may incur a shipping charge. We offer free shipping on most orders over $50 (before taxes, if applicable) to the continental United States.
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